Shipping

FREE SHIPPING on orders over $80 for Australia and $100 for international

All items available at the SoNailicious Boutique ship worldwide from Australia. Please note that your order confirmation is sent via email and not included in the parcel.

For your convenience, we offer several shipping options to suit your needs best:
  • Free Shipping* - for all orders over USD $100 or AUD $80. Tracking provided, standard delivery times apply.
  • Standard Mail - great option if you want to save on shipping costs and are ordering lightweight products (stickers, brushes, nail art books and foils). No tracking provided, standard delivery times apply.
  • Standard with Tracking - your best choice if your order is large and/or you want to track it.
  • Express - if you want to receive your order quickly and be able to track.
      DOMESTIC SHIPPING RATES
      Australia:
      • $3.99 - standard mail, no tracking, for lightweight products only
      • $11.99 - standard with tracking
      • $16.99 - express - 2-3 business days
      • Free shipping on all orders over USD $80
      New Zealand:
      • $3.99 - standard mail, no tracking, for lightweight products only
      • From $12.99 - standard with tracking
      • $26.99 - express - 4-6 business days
      • Free shipping on all orders over USD $100
      INTERNATIONAL SHIPPING RATES
      • $3.99 - standard mail, no tracking, for lightweight products only
      • From $16.99 - standard with tracking
      • From $49.99 - express - 4-6 business days
      • Free shipping on all orders over USD $100

      *Pro tip: team up with your nail art loving friends and combine your orders into one to bring it to $100 and receive free shipping!

      IMPORTANT UPDATE

      Please note that due to COVID-19 Australia Post has changed their rates for small packages and as such our shipping rates has changed as following:

      1. All stickers, books, foils and tapes are still shipped as 'lightweight' - from $3.99.
      2. Brushes, rhinestones, glitters and all nail art tools now can only be shipped as a parcel with Tracking or Express - from $15.99.
      3. To minimize shipping costs simply bring your order value up to AUD $80 or USD $100 and receive free shipping.
      4. Purchase only 'lightweight' products that qualify for the lowest shipping rate and remove from your shopping cart any bulky products (studs, rhinestones, etc) that can increase shipping costs.
      5. Domestic shipping rates (within Australia) remain the same.
      STANDARD DELIVERY TIMES*
      • Australia - all orders normally arrive within 3 - 5 business days
      • New Zealand - all orders normally arrive within 5 - 10 business days
      • International - 10 - 14 business days
      • Russia, Brazil, Italy & former USSR Countries - 20 - 40 days. There can be a delay in shipping due to customs.

      *DELAYS ARE EXPECTED DUE TO COVID-19 as below:

      • Currently Australia Post is experiencing delays of 2 - 14 business days depending on the location.
      • Shipping to USA, Canada, UK and Asia has improved as of 25/11/2022. All packages are now transported by air and take 2-5 weeks to arrive.
      • Some international packages shipped as 'lightweight' are transported via Sea Mail and take 1 - 2 months to arrive.

      Please note that unfortunately, sometimes the SoNailicious Boutique may not be able to achieve the delivery times outlined above. We have no control over customs and once a package leaves our boutique, we can’t guarantee that it will arrive within the post office’s suggested timeline. The timelines suggested above are only standard Australia Post guidelines.

      EXPRESS SHIPPING

      Express orders placed Monday - Friday before 2pm ET will be processed and shipped that day (excluding weekends and Holidays). We currently do not offer Saturday and Sunday delivery.

      TRACKING YOUR ORDER

      If you select shipping option 'With Tracking' at checkout you can quickly and easily track the progress of your shipped order via Australia Post:

      1. Find the Australia Post tracking number in your shipping confirmation email.
      2. Click on the tracking number link to view your item's tracking page on the Australia Post website. Alternatively, visit auspost.com.au and enter your number to track your parcel.

      QUALITY CONTROL

      Before our products are shipped, each piece is carefully inspected and packaged so that it arrives to you in perfect condition.

      If you’re dissatisfied with your order, we have a 100% money back guarantee, please see section Returns & Refunds for more information.

      COMPLIMENTARY GIFT WRAPPING

      Presentation is important and all SoNailicious Boutique products are stylishly gift-wrapped with our compliments.

      NAIL ART WARRIOR REWARDS

      We value the SoNailicious community and you, our customers are very important to us. With that is mind, please accept a token of our appreciation with the new Nail Art Warrior Rewards program, which will allow you to receive free gifts and save to up to 30% off your orders.

      CORRECT INFORMATION

      Please ensure you provide us with the correct delivery address at time of ordering. Parcels returned due to incorrect shipping information will incur additional shipping charges to be resent. Please note, the SoNailicious Boutique is not responsible for the parcels lost due to incorrect postal address provided.

      INTERNATIONAL ORDERS – DUTIES & TAXES

      The buyer is solely responsible for all duties, fees, taxes or applicable charges relating to the package. The SoNailicious Boutique is not responsible for duties, fees or taxes charged by international postal systems or custom departments.

      RETURNS

      Please see more information here.

      If you have any questions regarding shipping please feel free to contact us before purchasing: info @ sonailiciousboutique.com

      *HAZARDOUS MATERIALS

      Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products are required by law to be shipped by Ground-only transport, due to air transport restrictions and regulations. Due to this requirement all international orders containing nail polish are sent via sea mail only.

      Last updated: 12 January 2021

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