Shipping

FREE SHIPPING EVERYWHERE on all orders over $100!

All items available at the SoNailicious Boutique ship worldwide from Australia. Please note that your receipt is sent via email and not included in the parcel.

For your convenience, we offer several shipping options to suit your needs best:
  • Free Shipping* for all orders over $100. Tracking details provided, standard delivery times apply (see below).
  • Standard Shipping is a great option if you want to save on shipping costs and your order is not very large. Standard delivery times apply and no trackinprovided.
  • If your order is large and you want to receive it quickly and be able to track it than Express Shipping options is your best choice.
  • If your order is large and you want to be able to track it than opt for Shipping with Tracking.

    For all orders under $100 the following shipping rates apply:

      Domestic Shipping Rates - Australia:
      •    $2.99 - standard shipping for light weight products (parcels up to 50 gr, ie. nail decals, nail foil & nail art stickers)
      •    $8.99 - standard shipping - with tracking
      •    $12.99 - express shipping - 2 business days
      Shipping Rates - New Zealand:
      •    $3.99 - standard shipping for light weight products (nail decals, nail foil & nail art stickers)
      •    $16.99 - standard shipping - with tracking
      •    $24.99 - express shipping - 4 business days
      International Shipping Rates:
      •    $3.99 - all light weight products (nail decals, nail foil & nail art stickers)
      •    $18.99 - all heavy/bulky products (polishes, creams, etc.)
      •    $24.99 - with tracking
      •    $34.99 - express shipping - 4-6 business days
      STANDARD DELIVERY TIMES:
      •    Australia - all orders normally arrive within 3 - 5 business days
      •    New Zealand - all orders normally arrive within 5 - 10 business days
      •    International - 10 - 14 business days
      •    Russia, Italy, Former USSR Countries & Brazil - 20 - 40 days. There can be a delay in shipping due to the backlog of packages with customs.

      Please note that unfortunately, sometimes the SoNailicious Boutique may not be able to achieve the delivery times outlined above. We have no control over customs and once a package leaves our boutique, we can’t guarantee that it will arrive within the post office’s suggested timeline. The timelines suggested above are only standard Australia Post guidelines.

      *Pro tip: team up with your nail art loving friends and combine your orders into one to receive free shipping!

      EXPRESS SHIPPING

      Express orders placed Monday - Friday before 2pm ET will be processed and shipped that day (excluding weekends and Holidays). We currently do not offer Saturday and Sunday delivery.

      TRACKING YOUR ORDER

      If you select shipping option 'With Tracking' at checkout you can quickly and easily track the progress of your shipped order via Australia Post:

      1. Find the Australia Post tracking number in your shipping confirmation email.
      2. Click on the tracking number link to view your item's tracking page on the Australia Post website. Alternatively, visit auspost.com.au and enter your number to track your parcel.

      QUALITY CONTROL

      Before our products are shipped, each piece is carefully inspected and packaged so that it arrives to you in perfect condition.

      If you’re dissatisfied with your order, we have a 100% money back guarantee, please see section Returns & Refunds for more information.

      COMPLIMENTARY GIFT WRAPPING

      Presentation is important and all SoNailicious Boutique products are stylishly gift-wrapped with our compliments.

      NAIL ART WARRIOR REWARDS

      We value the SoNailicious community and you, our customers are very important to us. With that is mind, please accept a token of our appreciation with the new Nail Art Warrior Rewards program, which will allow you to receive free gifts and save to up to 30% off your orders.

      CORRECT INFORMATION

      Please ensure you provide us with the correct delivery address at time of ordering. Parcels returned due to incorrect shipping information will incur additional shipping charges to be resent. Please note, the SoNailicious Boutique is not responsible for the parcels lost due to incorrect postal address provided.

      INTERNATIONAL ORDERS – DUTIES & TAXES

      The buyer is solely responsible for all duties, fees, taxes or applicable charges relating to the package. The SoNailicious Boutique is not responsible for duties, fees or taxes charged by international postal systems or custom departments.

      RETURNS

      Please see more information here.

      If you have any questions regarding shipping please feel free to contact us before purchasing: info @ sonailiciousboutique.com

      *HAZARDOUS MATERIALS

      Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products are required by law to be shipped by Ground-only transport, due to air transport restrictions and regulations. Due to this requirement all international orders containing nail polish are sent via sea mail only.

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